FAQs

What is NYC Mentors?

NYC Mentors.org Inc. is a registered 501 (c)(3) nonprofit organization that connects middle school students with older peers to guide, support, and mentor them and their parents with the NYC high school application process.

How does mentoring work? Is it safe?

All mentoring sessions are conducted via Skype. Students are mentored online from the safely of their own home.

Terms

Terms and Conditions 

By using NYCMentors.org Inc. (“Mentors”) website and services, you signify that you have read, understand and agree to be bound by these Terms and Conditions.

NYCMentors.org Inc. is a registered 501 (c)(3) nonprofit organization that connects middle school students with older peers to guide, support, and mentor them and their parents with the NYC high school application process. https://nycmentors.org and information available through https://nycmentors.org may contain features and functionalities that may link or provide access to independent third parties. These links do not imply NYC Mentors.org Inc. endorsement or sponsorship of such third parties.

Enrolling and Applying

By sharing personal information on https://nycmentors.org, you certify that:

(a) you have not committed any crime against a minor, including child abuse, sexual acts and pornography; and

(b) you will not use NYC Mentor Inc’s services or website, or your organization/company, to harm a minor in any way.

Disclaimer of Liability

You agree that there is no confidential or any other special relationship that is or should be formed by use of the NYC Mentors.org Inc. website or information contained on the website.

NYCMentors.org Inc. expressly denies liability and undertakes no responsibility for the conduct of organizations/partners or individuals that are listed on the NYCMentors.org Inc. website. NYCMentors.org Inc. reserves the right to screen or conduct background checks on any individuals or organizations/companies registered with the NYCMentors.org Inc. website.

You agree that you bear all risks associated with the use of any information on the NYCMentors.org Inc. website and any interactions with organizations/Mentors found through the NYCMentors.org Inc. website.

In the event anyone is harmed in any way by any organization or individual, you hereby release NYC Mentors.org Inc., its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or NYCMentors.org Inc.’s service.

Member Content

NYCMentors.org Inc. reserves the right, at its sole discretion, to reject or approve any application, inquiry or enrollment of any volunteer, child or organization/company for any or no reason. NYCMentors.org Inc. does not discriminate based on race, religion, color, sexual orientation, sex, or national origin.

NYCMentors.org Inc. reserves the right to remove any information posted on its website at any time, at its sole discretion. NYCMentors.org Inc. is not liable for any damage or losses, financial or otherwise, that result from removal of information from the NYCMentors.org Inc. website, or from information posted on the NYCMentors.org Inc. website by third parties.

An individual, company or organization may remove its information from the website at any time by sending written notice (electronic or regular mail) of such request to NYCMentors.org Inc.

Anyone who registers to use the NYCMentors.org Inc. website and services is solely liable for the use of their password and account. Use of the NYCMentors.org Inc. website to advertise commercial products or services, or to gather contact information for commercial purposes is prohibited. NYCMentors.org Inc. reserves the right to suspend or terminate any user’s account or to refuse any current or future use of the NYCMentors.org Inc. website or services.

Interactive Features

The NYCMentors.org Inc. website may provide interactive features that permit users to provide feedback to NYCMentors.org Inc. and interact with other users. Each user is responsible for the content of their posts on community areas of the NYCMentors.org Inc. website such as bulletin boards, forums, and chat rooms. NYCMentors.org Inc. is not responsible for the accuracy or integrity of third-party content and is not liable for any damages of any kind caused by any message in the community forums. NYCMentors.org Inc. has no obligation to monitor any community areas of the website, but reserves the right to remove any posts at its sole discretion. NYCMentors.org Inc. reserves the right to disclose any information as necessary to satisfy any law, regulation or governmental request.

It is a condition of using the NYCMentors.org Inc. website and services that you do not:

(a) restrict or inhibit any other user from using or enjoying NYCMentors.org Inc.’s website or services;

(b) use NYCMentors.org Inc.’s website or services to post or transmit any unlawful, defamatory, obscene, vulgar, pornographic, profane or indecent content of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law;

(c) use NYCMentors.org Inc.’s website or services to post or transmit any information, software or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or which is protected by copyright, trademark, or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder;

(d) use NYCMentors.org Inc.’s website or services to post or transmit any information, software or other material that contains a virus or other harmful component;

(e) use NYCMentors.org Inc.’s website or services to post, transmit or in any way exploit any information, software or other material for commercial or advertising purposes;

(f) use NYCMentors.org Inc.’s website or services to advertise or solicit anyone to buy or sell products or services, or to make donations of any kind, without NYCMentors.org Inc.’s express written approval; or

(g) gather for marketing purposes any email addresses or other personal information that has been posted by other users on the NYCMentors.org Inc. website.

  1. Users are prohibited from disregarding directions from administrators or moderators. Refusal to comply with requests from administrators or moderators may result in user accounts being removed from the site.

Linking to the NYCMentors.org Inc. Website

Hyperlinks to the NYCMentors.org Inc. website may not state or imply any NYCMentors.org Inc. sponsorship or endorsement of another website, publication, or service. NYCMentors.org Inc.’s content may not be incorporated into another website, publication, or service without NYCMentors.org Inc.’s prior written approval.

Third Party Websites


This Site may hyperlink to sites not maintained by or related to NYCMentors.org Inc. Hyperlinks are provided as a service to users and are not sponsored by or affiliated with https://nycmentors.org, and https://nycmentors.org makes no representations or warranties about the content, completeness, or accuracy of those third party sites. Information you submit at a third-party site accessible from https://nycmentors.org is subject to the terms of that site’s privacy policy, and https://nycmentors.org has no control over how your information is collected, used, or otherwise handled.

Parental Consent


This Site is intended for and applicable only for residents of the United States, age 13 or older. We do not knowingly collect personally identifiable information online from children under the age of 13. If you are from another jurisdiction or under 13 years of age, you may not use this Site.


Modification of Terms

NYCMentors.org Inc. reserves the right, at its sole discretion, to change, modify, add, or delete portions of these Terms and Conditions at any time without further notice. Changes to these Terms and Conditions will be posted on this page and will indicate at the top of this page the date these terms were last revised.

Continued use of the NYCMentors.org Inc. website after any such changes constitutes your acceptance of the new Terms and Conditions. If you do not agree to abide by these or any future Terms and Conditions, do not use or access (or continue to use or access) the NYCMentors.org Inc. website. It is your responsibility to regularly check the website to determine if there have been changes to these Terms and Conditions and to review such changes.

General Information

These Terms and Conditions constitute the entire agreement between you and NYCMentors.org Inc. regarding the use of NYCMentors.org Inc.program.org, superseding any prior agreements between you and NYCMentors.org Inc. regarding use of the website. The failure of NYCMentors.org Inc. to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision in that or any other instance.

If any provision of these Terms and Conditions is held invalid, the remainder of these Terms and Conditions shall continue in full force and effect. If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Privacy Policy


We respect your privacy. Our Privacy Policy applies to any personal information collected by NYCMentors.org Inc. NYCMentors.org Inc. is committed to protecting your privacy. This policy outlines how we handle the personal information you provide to us in order for us to provide you with our services, establish and maintain donor relationships or that you otherwise provide to us through our website. This policy may be updated from time to time.

NYCMentors.org Inc's Commitment 

NYCMentors.org is committed to protecting your privacy. This includes ensuring that:

  • all information collected from you is required for the purpose of providing the service you have requested, whether it be for one of our services, facilitating your donation, providing you with a volunteer opportunity or otherwise
  • we take reasonable steps to ensure your personal information is securely and accurately stored and, on request, reasonably accessible for your review

Why does NYCMentors.org collect personal information and how is such information used? 

NYCMentors.org will use your personal information for the purpose for which it was collected except where you consent to us using the information for other purposes. NYCMentors.org will only collect personal information about you that we need to provide our services or that you have provided in connection with making a donation, applying for volunteering opportunities or otherwise. For example, we collect personal information from you in order to:

  • process applications for service or assistance
  • correct billing for the services or events we provide
  • establish and maintain donor relationships
  • ensure the appropriateness of our services and assist with research and development of new programs and services
  • meet legal requirements

What personal information does NYCMentors.org collect? 

The personal information that we may ask for will depend on the type of relationship you have with NYCMentors.org, for example, whether you are a Parent/mentee, mentor or donor. Examples of the types of information collected include:

    We collect most of this information directly from you where possible, from the forms you fill out, in emails you send us, via our website or from our face-to-face or telephone interactions. We will only collect sensitive information about you where you consent and if this is reasonably necessary for one of our functions or activities. Depending on your relationship with us, we may collect information from third parties (such as your teachers, parents, guardians) if it is reasonably necessary for one of our functions or activities.

    How do we protect and store your information?

    NYCMentors.org will endeavor to take reasonable measures to securely store your personal information either in an electronic or physical form and to keep this information accurate, complete and up to date. Your information is stored in secured premises or in electronic databases that require passwords and logins. This helps to protect your information from misuse, loss, unauthorized access, modification or disclosure.

    We require our employees and data processors to respect the confidentiality of any personal information held by NYCMentors.org. All personal information that is no longer needed for the purpose for which it was collected or that you ask us to delete is destroyed unless we need to keep it for legal reasons. No data transmission over the internet can be guaranteed to be 100% secure, so NYCMentors.org cannot give an absolute assurance that the information you provide to us via the internet will be secure at all times.

    Will your information be disclosed to others?

    Our purpose in collecting information about you is to provide you with services that you request. NYCMentors.org does not routinely disclose personal information.
    NYCMentors.org will not disclose any information about you for a purpose other than the purpose for which it was collected without your consent or other than in accordance with this privacy policy, unless:

    • we are permitted or required to do so by lawwe believe the disclosure is necessary to provide you with a service which you have requested
    • to protect the rights, property or personal safety of you, another client, any member of the public or NYCMentors.org
    • the disclosure is required in order to assess your application for volunteering opportunities, to accept your donations, or to reply to a specific request that you might have

    In all of the above circumstances, NYCMentors.org will only disclose your personal information in accordance with applicable law. 

    What happens if you refuse to provide the information requested?

    NYCMentors.org will only ask for information that is necessary for the purposes outlined in this privacy policy. You have a right not to identify yourself or to use a pseudonym when dealing with NYCMentors.org. You do not have to give the information that we request from you, but not giving us the information requested may affect our ability to provide you with a service.

    How do you request access to the personal information NYCMentors.org INC holds about you? 

    You have a right to request access to your personal information and to request its correction. At any time, you can request access to the personal information we have about you by writing or emailing us directly at the contact details below. We will give you reasonable access to the personal information we hold about you as soon as reasonably practicable after receiving your request. If at any time you wish us to change your personal information that we hold on record as it is inaccurate, incomplete or out of date, please contact us at the contact details below.

    Sensitive Information 

    To the extent that we collect sensitive information from you, such as information about your health, criminal history, ethnicity etc, we comply with the privacy requirements applicable to such information.

    We will not 'spam' you

    We may contact you at the email or other address which you provide to us in order to provide you with updated information about our services (including other products and services you might be interested in). If you are receiving promotional information about NYCMentors.org and do not wish to receive this information any longer, you may remove your name from our distribution list by emailing us and asking to be removed from our mailing list, or selecting “Unsubscribe”. 

    Cookies

    When an individual visit or uses the website of NYCMentors.org Inc, personal information may be collected automatically through cookies including: IP address and/or domain name; operating system (type of browser and platform); and the date, time and length of the visit to the website. This information primarily is used for the compilation of statistical information about the use of the website.

    Website traffic

    NYCMentors.org Inc uses Google Analytics to track visits to our website. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. This information is used to track the effectiveness of websites. Types of data collected include visits, viewed pages and the technical capabilities of our visitors. These statistics will not identify an individual. More information is contained in Google's Privacy Policy.

    Information Collection on Out

    For statistical purposes, NYCMentors.org collects and stores the following information about visitors to its website:

    • server address
    • the date and time of visit
    • the web pages accessed and documents downloaded
    • previous sites visited
    • type of browser used

    No attempts are made to identify anyone browsing our website. The data collected is only used to measure the number of visitors to the different parts of the site and to help us make the site more useful to you. You are able to browse our website without entering any personal information and therefore remain anonymous during your visit.

    We do not use cookies that can identify you when you are in the public section of our website.

    We only record your e-mail address if you make a donation through our website or if you send us a message. This message could be:

    • to make an inquiry to any of the email addresses of NYCMentors.org to give us feedback on our site - we use this to administer and improve our website
    • to subscribe to our newsletter - we only use the information provide
    • to administer the delivery of our newsletter to those requesting it

    NYCMentors.org is not responsible for the privacy practices or content of any third-party site that is linked to its website. Your activity on those sites is covered by the privacy policies of those sites.

    Online donations

    Our donations page is hosted by a secure third-party payment gateway. Donations are processed utilizing 128-bit SSL encryption to protect the transfer of personal and financial information between your browser and our server and credit card details are NOT stored at any time by us. The only information collected and retained by us is the amount of the donation, transaction date, name and contact details as completed on the donation form.

    Contact us

    Please feel free to contact us if you have any queries or feedback regarding our privacy policy or wish to make a complaint about your privacy via 'Contact us' form.

    IXL Learning Policies

    NYC Mentors offers all our middle schoolers the IXL Learning service free of charge. 

    About IXL Learning.

    IXL Learning is provided to all middle school students and must be utilized on a monthly basis as directed by the student’s mentor. 

    Any student that fails to use the IXL Learning system on a monthly basis may have access terminated. All IXL Learning accounts that are dormant for 90 days will be terminated. 


    Chapter President Policy

    NYC Mentors offers NYC high school students the ability to start a school club and become the school’s Chapter President. 

    A school may only have one Chapter President per school year.
    To apply for the position, please email us on our support page to setup an interview.